❄️ Winter season: November 30th, 2024 to May 4th, 2025
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Office De Tourisme De Val Disere En Ete Violette Staehle 08 07 24 5Office De Tourisme De Val Disere En Ete Violette Staehle 08 07 24 5
©Office De Tourisme De Val Disere En Ete Violette Staehle 08 07 24 5|Val d'Isère Tourisme

Our quality commitments

The resort of Val d’Isère is engaged in a Quality approach, to respond ever better to your needs and ensure that you enjoy your visit under the best conditions.

Category I classification

This classification is recognition of an excellent quality of reception.

It requires the Tourist Office to meet criteria concerning:

  • Its municipal, professional and client relationships;
  • Its administrative structure, to respond fully and professionally to the needs of its clients and the law.

 

The Category I classification permits the village of Val d’Isère its classification as a Tourist Resort..

Quality Tourism

Quality Tourism is the only French state certificate awarded to tourism professionals for their standard of reception and services.

The Val d’Isère Tourist Office obtained the certification first in 2017, and then again in 2022, with a score of 95%.

The certification requires the Tourist Office to meet criteria concerning:

  • Client reception, both physical and digital
  • Information management, to ensure we provide quality information
  • Client feedback, to ensure the proper consideration of comments and complaints
  • Continuous improvement, so we offer ever better services
Destination Dexcellence 1 labelDestination Dexcellence 1 label
©Destination Dexcellence 1 label

Destination d'Excellence

In 2024, the Quality Tourism certification becomes ‘Destination Excellence’. This new certification reinforces the Quality Tourism criteria, and adds new criteria concerning:

  • Accessibility, to ensure a proper welcome to clients with disabilities
  • Eco-responsibility, to promote a sustainable approach in the administration of the Tourist Office and the provision of client services

Organising my stay in Val d'Isère

Val d’Isère is committed to retaining its authentic, pioneering spirit and giving you the true mountain experience.

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